Refund and Return Policy

We want you to be happy with what you pay for. This policy explains when refunds apply to our services and courses.

Services

• Before work starts: if you cancel before we begin, your deposit is refunded in full.
• After work starts: you pay for work completed up to the cancellation date. Any unused balance is refunded.
• Monthly management: cancel any time before your next billing date. Months already started are not refunded.
• Advertising spend: ad budgets paid to Meta, TikTok, Amazon or eBay go directly to those platforms and cannot be refunded by us.
• Revisions first: if a deliverable does not match the agreed scope, tell us and we will fix it at no extra cost before any refund is considered.

Courses

• Before the course starts: full refund if you cancel before the first class.
• After the first class: if you cancel after attending the first class, you can request a 50% refund within 7 days of the start date.
• After 7 days: no refund, but you can move to a later batch once, free of charge.

Physical products

Builtecs does not sell physical products directly. Returns for products bought from stores we manage are handled under that store’s own returns policy.

How to request a refund

Email builtecs.com@gmail.com or WhatsApp +92 318 156 4877 with your name and what you paid for. We reply within 24 hours and process approved refunds within 7 working days to the original payment method.